Archive for February 17th, 2011

Recently, Monday in fact, one of our customers had issue where a drive in their RAID 5 array began to FAIL and cause data corruption across the array. While working with it in the lab another drive failed while trying to backup data……….YEAH, I said that too. My partner and I looked at each other with the almighty “HOLY CRAP!” face and went to buy another drive. Luckily the customer had a backup of their patient database that wasn’t fully corrupted and after 3 days the server was backup and their medical records database was restored to a working state, Thankfully. Serious disaster recovery with a happy ending. We will be working with them closely since we took over this account with the old backup solution in place. By the way, Symantec’s Backup Exec 11d SUCKS! We spent hours figuring out the V-79-57344-65072 error about unable to communicate. It was simply a matter of restoring the old database on a new system and choosing to store it somewhere else and not the old location. This caused hours of frustration for us and to get support on the issue from Symantec would have been $250 dollars. Of course the rep hung up on me when I asked to be pointed to a more detailed Knowledge Base article on the matter. AWESOME! Either way i stayed up till 3:30 AM figuring it out and my partner handled the rest of it the next day with reconnecting the database with the software’s support team. Either way the customer is happy and so are we. :D)  SWEET DEAL!

Many viruses are stuck to websites, some on email, and in programs. Viruses do things like doing nothing to multiplying and taking up memory to erasing your entire hard drive. Here’s how to implode those annoying things.

Email is the most common way of getting infected
Don’t click on pop-up windows that announce a sudden disaster in your city!
Be careful about using MS Outlook.
Install an Anti-Virus program(ex. Norton,  McAfee, or AVG.)
Install an Anti-Spyware program(ex. Ad Aware SE, Windows Defender)
If someone sends you an attachment in e-mail or instant messaging, do not open it.
Do not use disks that other people gave you, even from work.
Do not download software from just any old website.
Set up your Windows Update to automatically download patches and upgrades.
Consider switching to a different web browser. Other web browsers (such as Firefoxor Opera)
Be careful when surfing the internet.
Read about the latest virus threats so you are aware of the potential danger.
Try to balance paranoia with common sense. Some people get really weird about viruses, spyware, etc. It’s just a computer!
Use a software firewall! Even if you have a hardware firewall, always use a software firewall (ex. Norton, Mcafee, AVG, CA…Internet Security).
Scan things you download!
Stay away from file-sharing sites (Limewire, frostwire, and some bit torrent websites)

Joke of the day: You can avoid getting virus by just simply getting a Mac!!!